- Unexpected issues disrupt Multichain protocol, halting cross-chain services.
- Direct calls to affected chains are discouraged to protect user interests.
The Multichain protocol, formerly Anyswap, is experiencing operational disruptions due to unexpected circumstances. This was announced through an official statement by the MultichainOrg, emphasizing the challenges currently being faced by the team.
In the past two days, the Multichain protocol has experienced multiple issues due to unforeseeable circumstances. The team has done everything possible to maintain the protocol running, but we are currently unable to contact CEO Zhaojun and obtain the necessary server access for…
— Multichain (Previously Anyswap) (@MultichainOrg) May 31, 2023
The crux of the problem lies in the inability to contact CEO Zhaojun, which has left the team bereft of necessary server access for maintenance procedures. This limitation has further complicated the already complex situation, impeding the team’s efforts to address the current issues promptly.
Scanning Node Network Issue
Earlier today, it was reported that the team detected a problem with the Router5 scanning node network. As a result, the cross-chain service of multiple chains has experienced interruptions in their usual operations.
However, such a problem exceeds the current abilities and authorizations of the team, prompting them to suspend the cross-chain service for the impacted chain on the user interface. Previously, a similar issue had occurred on Router 2, which also hampered the regular functions of the protocol.
As a result of these technical glitches, several chains have been affected. These include Kekchain, PublicMint, Dyno Chain, Red Light Chain, Dexit, Ekta, HPB, ONUS, Omax, Findora, and Planq. Multichain protocol users using these chains for cross-chain operations are currently experiencing disruptions.
The MultichainOrg team requests that users and partners refrain from calling the Multichain protocol smart contracts directly on or to the affected chains for cross-chain operations. This measure is a preventive step the team takes to protect user interests and minimize any potential negative impact.
In conclusion, the Multichain team has appreciated user understanding during this challenging time. Despite the hurdles they face, the team remains committed to ensuring the best for their user base, highlighting their efforts to maintain the Multichain protocol’s stability and integrity.